Claims

• What is considered an incident that should be reported?
• When am I responsible for the $1,500 self-insured retention / deductible on a claim?
• What is my responsibility when I have a claim or incident that could lead to a claim?
• What happens if a claim is not reported immediately or the 8 step process is not followed?
• What documentation must be filed when I have an incident that could lead to a claim?
• What if the cost of my defence and the legal award found by the courts is greater than the liability limit I had through the Facility User Program?
• What happens if we refuse to cooperate with the Insurance Company because we do not agree with the way they are handling the claim?
• What happens if a volunteer, participant, or a spectator does not threaten to sue, but presents bills for medical expenses or damaged property caused at our event or activity?